FAQ

General FAQs

What are the mall’s regular hours?

Monday – Saturday 10am – 8pm, Sunday 12pm- 6 pm

What is the mall’s phone number?

409-727-5592

What is the mall’s address?

3100 Highway 365, Port Arthur, Texas 77642

Are pets allowed?

No, service animals only.

How do I contact Security?

409-727-5592

Is there a lost and found?

Yes, contact security or mall office 409-727-5592.

Can I purchase gift cards?

You can purchase gift cards from individual stores, but not from Central Mall Port Arthur

How do I contact customer service or mall management?

409-727-5592

Where is the mall management office?

Management office located near Casa Ole.

Where can I find job openings?

Amenities FAQs

Do you have Wifi?

Central Mall free WIFI

Is there a movie theatre?

Yes. B&B Theatres is located in Central Mall Port Arthur.

Are strollers or wheelchairs available?

No, strollers and wheelchairs are not available.

Do you allow mall walkers?

Yes, we are open for mall walkers at 7am.

Is there a play area for kids?

Yes, play area is near Great American Cookies.

Are there family restrooms?

No.

Is there a bank or ATM?

Yes, ATM’s are near Casa Ole.

Is there a nursing room available?

No.

Where are the restrooms?

Restrooms are located near B&B Theatres and between Men’s Collection and Claire’s.

Where is the food court?

The food court is located near the entrance by Casa Ole.

Who can I contact about opening a business in the mall?

Contact the mall management office, 409-727-5592.

Rides & Parking FAQs

Where can I find parking?

Free parking is available around the entire mall and is available to guests and employees.

Is valet parking available?

No.

Is there a Lyft/Uber area?

No.